Privacy Policy

1. Introduction

Welcome to Wandershops. This Privacy Policy explains how Salmanul Faris M P, operating as Web by Muse ("we," "us," or "our"), collects, uses, and protects information when you use the Wandershops mobile application.

Our mission is to support local communities in India by connecting shoppers with nearby vendors. We are committed to a "human-centric" approach, which means we collect the absolute minimum amount of data required to provide our service.

2. Information We Collect

A. For Users (Shoppers)

We believe in total anonymity for our users.

• No Personal Accounts: We do not collect your name, phone number, or email address.
• Device Identifier: We use a unique, anonymous Device ID to save your "Favorites" and "Ratings." This data is stored on our servers but is never linked to your real-world identity.
• Location Data: To show you shops in your vicinity, we request access to your location when the app is open.
  • We DO NOT track your location in the background.
  • We DO NOT store your location history on our servers; it is kept locally on your device only.

B. For Vendors (Shop Owners)

To enable customers to find and contact you, we collect:

• Shop Details: Name, description, category, and images.
• Contact Information: Mobile number and WhatsApp number.
• Digital Presence: Instagram ID and other social media handles.
• Physical Location: The coordinates and address of your shop.
• Subscription Status: We store your current plan level and expiry date.

3. Payments & Subscriptions

Wandershops offers premium tier features for vendors. We do not process, see, or store your financial or payment card details on our servers.

• iOS Subscriptions: Processed securely via Apple In-App Purchases (IAP). Your transaction details are subject to Apple's Privacy Policy.
• Android Subscriptions: Processed securely via Google Play Billing. We collect and store minimal transaction metadata (such as payment success status, transaction ID, and plan duration) solely to activate and validate your vendor subscription features.

4. Third-Party Services

We share data only with service providers essential to the app's core functionality:

• Supabase: Used for our secure PostgreSQL database storage.
• Meta / WhatsApp Cloud API: Used for communication and vendor redirects.
• Redirects: When a shopper clicks to contact a vendor, they are seamlessly redirected to WhatsApp. Those conversations are fully private and governed entirely by WhatsApp's Privacy Policy.
• Analytics: We value your privacy and do not use any third-party marketing, behavioral analytics tracking, or tracking cookies.

5. Data Retention & Deletion

• Users: Since we do not collect any personal data or require accounts for shoppers, no account data is stored on our servers. Your "Favorites" and "Ratings" are tied anonymously to your device identifier. To clear your saved items, simply unfavorite the shops and products directly within the app.
• Vendors: You retain full control over your data. You can permanently delete your shop listing, contact details, and account data at any time directly within the app by navigating to Settings / Store Information and selecting the "Delete my account" option. This action immediately and irreversibly removes your vendor profile from our active database.

6. Compliance

This policy is built to align with India's Digital Personal Data Protection (DPDP) Act and international mobile application store guidelines.

7. Rights of Data Principals

In compliance with India's DPDP Act, users and vendors (referred to as Data Principals) hold the following rights:

• Right to Information: Request a summary of personal data currently being processed and the processing activities.
• Right to Correction and Erasure: Correct inaccuracies or request complete erasure of your personal data when it is no longer required for the purpose it was collected.
• Right to Withdraw Consent: You may withdraw your consent to data collection or processing at any time simply by uninstalling the application or requesting a vendor profile deletion.

8. Grievance Redressal

If you have any questions, feedback, or complaints regarding how your data is handled, you may contact our designated Grievance Officer:

9. Contact Us

For general privacy inquiries or data requests, please contact: